How secure is FileLocker?

All files are transferred across the network securely encrypted.

All files uploaded and temporarily stored on FileLocker are held on equipment owned and operated at the firm's own Data Centre.

All data is subject to the Data Protection regulations and laws of the firm and the country.

FileLocker is in no way a "cloud" service. Everything is stored (even temporarily) on equipment directly owned by the firm, and managed by its own IT staff.

All access to data is very tightly and strictly controlled by the firm. All accesses to data on FileLocker are logged and can be easily checked if you are ever concerned that a 3rd party might have gained access to your data.

Furthermore, uploaded data is only held on FileLocker for a maximum of 7 days, after which time it is automatically deleted. There is no "undelete" facility available at all. No backups are taken of the uploaded data (it's only a transitory stopping point), so no uploaded data ever moves off FileLocker itself onto other equipment or media such as backup tapes. After an uploaded file has been deleted, there is no way of recovering the file.

Retrieval of a drop-off by a recipient can only be done with both the drop-off's Claim ID and Passcode.
When dropping off files, you can choose not to send either or both of these to the recipient automatically: you would then need to send that information by hand yourself.